Retail

Retail
Sorry, Mom: Mother’s Day Shoppers Are Waiting to the Last Minute
May 11, 2024

Many shoppers are no longer planning out their Mother’s Day gifts weeks in advance — they’re increasingly waiting for the last minute, expecting to have whatever they want still available. In an interview with PYMNTS, Jim McCann, founder and chairman at 1-800 Flowers.com, spoke to...

Retail
Walmart Teams With Disney in Race Against Amazon for Streamers’ Spending
May 10, 2024

As retail behemoths Amazon and Walmart compete for consumers’ spending, both are turning to video streaming ads to open up new sales opportunities and drive conversion. On Wednesday (May 8), Disney Advertising announced a partnership with Walmart Connect, the superstore chain’s retail media platform, to...

Retail
Manhattan District Attorney Announces Organized Retail Theft-Related Indictments
May 09, 2024

The Manhattan District Attorney’s Office indicted a business and two individuals as part of an effort to fight organized retail theft. District Attorney Alvin Bragg announced the indictment of Bibi Rehana Khan, 54, Aaron Khan, 40, and Rehana’s Cosmetics, alleging that they possessed more than $1 million in stolen...

Retail
Balsam Brands Uses Real-Time Data to Make Its Holiday List
May 08, 2024

With the first quarter recently in the books and Q2 well underway, most companies have their collective eye on an uncertain economy and an inconsistent consumer. But for some companies, it’s beginning to look a lot like the holidays.  Count Balsam Brands among them. The...

Retail
High-Income Consumers’ Rising Secondhand Purchasing Drives Luxury Consignment Growth
May 07, 2024

With high-income shoppers disproportionately growing their adoption of secondhand retail channels, The RealReal is seeing its consignment business grow. The luxury resale online marketplace shared in its first-quarter earnings results, reported Tuesday (May 7), that consignment revenue rose 13% year over year. “We believe our continued focus on the core...

Retail
Pandora: Young Shoppers Take Shine to Lab-Grown Diamonds
May 07, 2024

Pandora’s abandonment of mined diamonds has apparently not hindered its standing with younger consumers. Speaking to the Financial Times (FT) Tuesday (May 7), Alexander Lacik, CEO of the mass-market jeweler, said younger buyers helped fuel a boom in lab-grown stones that had led to a decline in sales of...

Retail
Online Engagement Transforms Shoppers’ In-Store Expectations
May 07, 2024

As shoppers integrate digital technologies into their retail journeys before and after entering the store, their brick-and-mortar expectations are evolving. PYMNTS’ Q1 eBook, “The Implications of Uncertainty,” draws on insights from 18 payments industry executives. Jeff Pomeroy, SVP and head of omnicommerce at Carat from Fiserv,...

Retail
ThredUp: Low Consumer Confidence Is Keeping Shoppers From Clothing Splurges
May 06, 2024

As consumers continue to feel economic pressures constrain their budgets, ThredUp sees shoppers pull back on buying clothes — even lower-cost secondhand ones. On a call with analysts discussing its first-quarter 2024 earnings results, the resale platform observed that shoppers have been spending more conservatively. CEO James Reinhart noted that while...

Retail
Millennials Are Home Improvement Retailers’ Best Customers
May 06, 2024

When it comes to home improvement retail, millennials are taking the lead, PYMNTS Intelligence research reveals. By the Numbers The PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces” drew from a study of more than 3,500 U.S. consumers...